Free returns and exchanges within 15 days of receipt only on jewelry sets, bracelets, rings and gems. No refunds on necklaces and earrings. If there is a problem with the product, take a picture/video and send it to us. After receiving the confirmation from the service team, you must send us the product so that we can return the good product back to you.
The package may be returned for the following reasons: Incorrect or incomplete address Invalid phone number Undeliverable Contact the delivery company for more information, or you can contact us so we can help you.
